Payment Policy - Revision history

Admin: /* How do I cancel my subscription? */

2023-09-07T16:07:02Z

How do I cancel my subscription?

← Older revision		Revision as of 16:07, 7 September 2023
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	===For RCampus Premium Personal users===		===For RCampus Premium Personal users===
	==== How do I cancel my subscription? ====		==== How do I cancel my subscription? ====
	~~# Log in to your RCampus account~~		See [[Cancel Subscription]].
	~~# Click on "Hello" followed b your name on top of the screen~~
	~~# Press the '''my subscriptions''' button~~
	~~# Press the '''~~Cancel ~~subscription renewal''' button then press the '''confirm termination''' button~~


	~~'''NOTE:''' Please follow the above steps in order to receive refund (if applicable)~~. ~~If you cancel your subscription directly in Paypal, we will not be able to issue any refund.~~


	==== What happens when I cancel my subscriptions? ====		==== What happens when I cancel my subscriptions? ====

2023-09-07T16:00:25Z

← Older revision		Revision as of 16:00, 7 September 2023
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	===For RCampus Premium Personal users===		===For RCampus Premium Personal users===
	==== How do I cancel my ~~payment plan~~? ====		==== How do I cancel my subscription? ====
	# Log in to your RCampus account ~~and click~~ on your name on top of the ~~page.~~		# Log in to your RCampus account
	# Press the '''my subscriptions''' button.		# Click on "Hello" followed b your name on top of the screen
	# Press the '''Cancel subscription renewal''' button then '''confirm termination''' button.		# Press the '''my subscriptions''' button
			# Press the '''Cancel subscription renewal''' button then press the '''confirm termination''' button

2021-02-09T00:57:28Z

← Older revision		Revision as of 00:57, 9 February 2021
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	==See Also==		==See Also==
	*{{Premium Upgrades see also}}		*{{Premium Upgrades see also}}
	*[[RCampus - ~~Small School Edition\|RCampus~~ Express Edition]]		*[[RCampus - Express Edition]]

2020-05-08T17:58:51Z

2017-05-09T21:00:01Z

← Older revision		Revision as of 21:00, 9 May 2017
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	==== Refund calculation for annual subscriptions: ====		==== Refund calculation for annual subscriptions: ====
	If an annual subscription has a monthly option, upon cancellation of an annual subscription, your subscription will be recalculated as monthly and then the balance is refunded. For example, if a monthly subscription is $5 and the annual plan is $45, and the subscription is cancelled after 6 months, the refund amount would be:		If an annual subscription has a monthly option, upon cancellation of an annual subscription, your subscription will be recalculated as monthly and then the balance is refunded.
			*For example, if a monthly subscription is $5 and the annual plan is $45, and the subscription is cancelled after 6 months, the refund amount would be:
			*$45 - ($5 6 months) = $15

	~~$45 - ($5~~ * ~~6 months) = $15~~		*Subscriptions to ePorftolio - Premium and other plans that are offered on an annual basis ONLY and do NOT have a monthly option are non-refundable.

	Subscriptions that are offered on an annual basis ONLY and do NOT have a monthly option are non-refundable.

2017-05-09T20:19:53Z

← Older revision		Revision as of 20:19, 9 May 2017
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	==== Refund calculation for annual subscriptions: ====		==== Refund calculation for annual subscriptions: ====
	~~There is no refund and~~ your subscription will ~~not renew at~~ the ~~end of~~ the ~~term~~.		If an annual subscription has a monthly option, upon cancellation of an annual subscription, your subscription will be recalculated as monthly and then the balance is refunded. For example, if a monthly subscription is $5 and the annual plan is $45, and the subscription is cancelled after 6 months, the refund amount would be:

			$45 - ($5 * 6 months) = $15

			Subscriptions that are offered on an annual basis ONLY and do NOT have a monthly option are non-refundable.

2017-03-29T16:08:25Z

← Older revision		Revision as of 16:08, 29 March 2017
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	=== I made a mistake, what do I do? ===		=== I made a mistake, what do I do? ===
	Please cancel your subscription and then re-subscribe.		Please cancel your subscription and then re-subscribe.


	=== How is my subscription reflected on my credit card? ===		=== How is my subscription reflected on my credit card? ===

2017-03-29T16:07:59Z

I made a mistake, what do I do?

← Older revision		Revision as of 16:07, 29 March 2017
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	=== I made a mistake, what do I do? ===		=== I made a mistake, what do I do? ===
	~~Cancel~~ your subscription and then re-subscribe.		Please cancel your subscription and then re-subscribe.


	=== How is my subscription reflected on my credit card? ===		=== How is my subscription reflected on my credit card? ===

2016-12-16T22:00:03Z

← Older revision		Revision as of 22:00, 16 December 2016
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	=== Will I lose my work if I change my subscription plan from monthly to annual? ===		=== Will I lose my work if I change my subscription plan from monthly to annual? ===
	No, your work will not be lost		No, your work will not be lost.

2016-12-16T21:59:23Z

← Older revision		Revision as of 21:59, 16 December 2016
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	# Press the '''my subscriptions''' button.		# Press the '''my subscriptions''' button.
	# Press the '''Add/Remove Plans''' button.		# Press the '''Add/Remove Plans''' button.


			=== Will I lose my work if I change my subscription plan from monthly to annual? ===
			No, your work will not be lost