Difference between revisions of "Canceling your membership"

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(New page: To cancel your membership, please do the following: # Login to your account # Select '''write''' from '''messages''' top menu # Check '''system admin''' as the recipient # Enter "Cancel my...)
 
 
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'''Notes'''
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*If you have a subscription to our [[Premium Upgrades]], make sure that you have [[Payment_Policy#How_do_I_cancel_my_payment_plan.3F|canceled your subscription]] first before closing your account.'''
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*Cancelling your account will not disable your website.  If you have activated your website, make sure that you have [[disabling your website|disabled your website]] first before closing your account.
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*Your account will be closed within 48 hours.
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To cancel your membership, please do the following:
 
To cancel your membership, please do the following:
# Login to your account
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# Login to the account that you want to cancel.  (This is necessary for authentication purposes.) (If you don't remember your login name, see [[Forgot_password_or_login_name|this page]])
# Select '''write''' from '''messages''' top menu
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# Click on the '''messages''' (http://www.rcampus.com/images/login_banner/mail.gif) icon on top of the page.
# Check '''system admin''' as the recipient
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# Select '''write''' from the sub-menu.
# Enter "Cancel my membership" in both subject and content of the message. ''Optional:'' Please let us know why you are canceling your account so we can serve you and our other members better.
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# Check '''system admin''' as the recipient.
# Press [Post]
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# Enter "Cancel my membership" in the subject line and the reason for cancellation in the message content. Your feedback helps us better serve our members in the future.
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# Press [Post].
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==See also==
 
==See also==
* Disabling your website
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* [[Membership benefits]]
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* [[Disabling your website]]

Latest revision as of 16:39, 17 August 2020

Notes

  • Cancelling your account will not disable your website. If you have activated your website, make sure that you have disabled your website first before closing your account.
  • Your account will be closed within 48 hours.


To cancel your membership, please do the following:

  1. Login to the account that you want to cancel. (This is necessary for authentication purposes.) (If you don't remember your login name, see this page)
  2. Click on the messages (mail.gif) icon on top of the page.
  3. Select write from the sub-menu.
  4. Check system admin as the recipient.
  5. Enter "Cancel my membership" in the subject line and the reason for cancellation in the message content. Your feedback helps us better serve our members in the future.
  6. Press [Post].


See also