Difference between revisions of "Invalid email"
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| − | '''Invalid email''' | + | '''Invalid email''' warning appears on your account for any of the following reasons: |
| + | |||
| + | * Your email address was misspelled. | ||
| + | * Your email is unreachable. | ||
| + | * Your mail server is down or busy. | ||
| + | * Your mail server blocks emails from external systems. | ||
| + | * Your email account has been disabled or discontinued. (e.g. a long period of inactivity at Hotmail or Yahoo mail) | ||
| + | * Your mailbox exceeded its storage limit. | ||
| + | |||
| + | NOTE: Please contact your email administrator for trouble-shooting. | ||
| + | |||
==Problems with invalid emails== | ==Problems with invalid emails== | ||
| Line 5: | Line 15: | ||
* You will not receive a copy of incoming messages. | * You will not receive a copy of incoming messages. | ||
* You will not receive daily informer. | * You will not receive daily informer. | ||
| − | * Others who try to contact you through our system cannot reach you. NOTE: We do not disclose your email address to anyone. | + | * Others who try to contact you through our system cannot reach you. |
| + | |||
| + | NOTE: We do not disclose your email address to anyone. | ||
| + | |||
==What happens when the system detects an invalid email== | ==What happens when the system detects an invalid email== | ||
* Your email alerts are automatically turned off. | * Your email alerts are automatically turned off. | ||
| − | * Messages sent to you will remain in your '''inbox''' under '''messages''' menu. | + | * Messages sent to you will remain in your '''inbox''' under '''messages''' menu. This requires logging in. |
| + | |||
==To fix the problem== | ==To fix the problem== | ||
* [[Update_profile#Change_email_address|Fix your email address]] | * [[Update_profile#Change_email_address|Fix your email address]] | ||
* [[Update_profile#Change_email_notification_preferences|Change email notification preferences]] | * [[Update_profile#Change_email_notification_preferences|Change email notification preferences]] | ||
| + | |||
==See also== | ==See also== | ||
| + | * [[Email verification]] | ||
* [[Message board]] | * [[Message board]] | ||
* [[Update profile|Member profile]] | * [[Update profile|Member profile]] | ||
* [[Privacy policy]] | * [[Privacy policy]] | ||
| + | |||
| + | |||
| + | [[Category:Communication]] | ||
Latest revision as of 17:21, 1 May 2023
Invalid email warning appears on your account for any of the following reasons:
- Your email address was misspelled.
- Your email is unreachable.
- Your mail server is down or busy.
- Your mail server blocks emails from external systems.
- Your email account has been disabled or discontinued. (e.g. a long period of inactivity at Hotmail or Yahoo mail)
- Your mailbox exceeded its storage limit.
NOTE: Please contact your email administrator for trouble-shooting.
Contents
Problems with invalid emails
- If you forget your login name or password, you cannot retrieve them via email.
- You will not receive a copy of incoming messages.
- You will not receive daily informer.
- Others who try to contact you through our system cannot reach you.
NOTE: We do not disclose your email address to anyone.
What happens when the system detects an invalid email
- Your email alerts are automatically turned off.
- Messages sent to you will remain in your inbox under messages menu. This requires logging in.
To fix the problem
